Description based on the Specified Commercial Transactions Act
Seller: BOOSTAR-69 Dupree United Factory Co. , Ltd.
Representative: Akiba Rusei Address: 3-5-1-1F Kitayamada, Tsuzuki-ku, Yokohama City, Kanagawa Prefecture
Phone number: 045-534-3025
Email: booster@dupree.co.jp
Other necessary charges besides the product price: shipping fee
Payment methods: Various credit card payments
Payment timing: Payment will be finalized at the time of order.
Product delivery time: In-stock items 1-3 business days (excluding made-to-order items and items ordered from the manufacturer)
Product delivery method: Courier service. Returns and cancellations: Please refer to our return policy.
Return Policy
A 7-day return policy applies. This means you can request a return within 7 days of receiving the item.
For an item to be eligible for return, it must be in the same condition as when it was received, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
Please contact us in advance if you wish to initiate a return. Return shipping costs are the responsibility of the customer. We are not responsible for packages lost during delivery.
If a return is accepted, items sent back before a return request has been made will not be accepted.
Damage and Issues <br>Please check your order upon receipt. If the item is defective, damaged, or incorrect, please contact us immediately. We will assess the issue and address it appropriately.
Exceptions to Non-Returnable Items <br>We apologize, but the following items cannot be returned.
Sale items, gift cards, made-to-order items, manufacturer-ordered items.
The fastest way to get the item you want in exchange is to return your current item and then purchase a new one separately after the return has been accepted.
EU 14-Day Cooling -Off Period<br>Notwithstanding the above, if the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days for any reason without providing a valid reason.As above, the item must be in the same condition as when you received it, unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.
Refund Policy <br>We will notify you once your return has been received and inspected. We will also inform you whether or not your refund will be approved. If approved, the refund will be automatically processed to your original payment method within 10 business days. It may take some time for your bank or credit card company to process the refund and make the payment to you.
If more than 16 business days have passed since your return was approved, please contact us at booster@dupree.co.jp.
International Shipping Customs Policy: Import duties, taxes, and fees are not included in the product price or shipping cost.
These fees are the buyer's responsibility. Depending on the total value of the items, customs duties may apply.
Customs fees vary depending on the buyer's country, so please check with your country's customs office for specific amounts regarding any additional charges.
These customs fees are usually collected by the shipping (delivery) company.
Please do not confuse customs duties with additional shipping charges when selecting an item.