SHOPPING POLICY

1. Company Name and Contact Information

 

Operating Company:

Dupree United Factory Co., Ltd.

 

CEO:

Keisuke Akiba

 

Person in Charge:

BOOSTAR.Labs Rusei Akiba

 

Address:

1-41-33 Hayabuchi, Tsuzuki-ku, Yokohama City

 

Phone:

+81-45-534-9590

 

Website:

http://www.dupree.co.jp

 

Inquiries:

boostar@dupree.co.jp

 

Antique License Number:

Kanagawa Prefecture Public Safety Commission No. 45190004037

 

2. Pricing

 

The sales price is the displayed amount (including tax). Please note that additional shipping fees may apply. For details on shipping fees, please refer to the product detail page.

 

3. Payment Timing and Methods

 

Payment Methods:

We accept various credit card payments.

 

Payment Timing:

Payment will be confirmed at the time of placing the order.

 

• Various Credit Card Payments

• Electronic Money Payments

• PayPal

• Bank Transfer

• Various Installment Plans (Aplus)

 

4. Return and Cancellation Policy

 

Returns will only be accepted if the product is defective or if the wrong item was shipped. (This applies only to unused products reported within 7 days of receipt.)

We do not accept cancellations or returns for customer convenience.

 

5. Delivery Time

 

For products in stock, shipping will be completed within 1 to 5 business days.

Please note that due to social circumstances, some items may be out of stock for an extended period. Please inquire in advance if you are purchasing such items.

 

In the case of manufacturer-direct shipments, multiple purchased items may not be combined in the same package.

 

We cannot accommodate individual delivery time or date requests.

If delivery is delayed due to unforeseen circumstances, we will contact you via email.

 

6. Privacy Policy

 

Management of Personal Information

 

We maintain your personal information accurately and up-to-date, and take necessary measures to prevent unauthorized access, loss, damage, alteration, or leakage. We implement security systems and maintain management structures to ensure the strict control of personal information.

 

Purpose of Use of Personal Information

 

When you inquire through our website, we may ask for personal information such as your name, email address, and phone number. This information will only be used for the purpose for which it was provided. The personal information we receive from you will be used to send you emails, documents, or contact you in response to your inquiries and business communication.

 

Prohibition of Disclosure or Provision of Personal Information to Third Parties

 

We properly manage the personal information entrusted to us and will not disclose it to third parties except in the following cases:

 

• With the consent of the customer.

• When it is necessary to disclose information to a contractor to provide the services requested by the customer.

• When disclosure is required by law.

 

Security Measures for Personal Information

 

We take thorough security measures to ensure the accuracy and safety of personal information.

 

Inquiries about Your Information

 

If a customer requests to inquire, correct, or delete their personal information, we will respond after confirming the identity of the individual.

 

Compliance with Laws and Regulations

 

We comply with Japanese laws and regulations regarding the protection of personal information and continuously review and improve this policy.